Covid 19 - Corona Virus

Dear motorcycle friends,

We hope you and your families are in good health, and you have come to terms with this extraordinary situation, triggered by the Corona (Covid-19) virus. We wish you and us that the circumstances surrounding the corona virus will soon improve again and a lot of strength and endurance for the upcoming difficult days, weeks and maybe even months.

Given the current uncertainty about the duration of the epidemic, it is our top priority to provide maximum transparency with information about the status of reservations and the staging of the tours. We have adjusted our booking and cancellation conditions to the situation as follows:

You have booked a guided motorcycle tour with us:

If your tour starts within the next 14 days, you have the possibility of 

1. Rebooking free of charge with preservation of payments already made. You can rebook to any tour, in our tour calendar you will find the entire offer until the end of 2021. There are no rebooking fees and the payments you have already made will remain valid indefinitely.

2. Cancellation of the participation on tour and full repayment of your paid amount. (Please note that this is only possible if we are 14 days before the tour starts and the tour cannot take place due to the corona virus.)

If your tour starts after the next 14 days, you have the possibility of

1. Rebooking free of charge with preservation of payments already made. You can rebook to any tour, in our tour calendar you will find the entire offer until the end of 2021. There are no rebooking fees and the payments you have already made will remain valid indefinitely.  

2. Cancellation of the tour participation and reimbursement of the paid amount minus the accruing cancellation costs according to our terms and conditions. However, you do not have to pay the cancellation costs or we will not keep them, we will instead issue you with a voucher for the amount that you can redeem at Hispania Tours until the end of 2021.   

You have booked a motorcycle rental or a self-guided motorcycle tour with us:

If your self-guided tour or rental starts within the next 14 days, you have the possibility of 

1. Rebooking free of charge with preservation of payments already made. You can rebook to another time of your choice, depending on the availability of our fleet, until the end of 2021. There are no rebooking fees and the payments you have already made will remain valid indefinitely.

2. Cancellation of the rental / self-guided tour and full repayment of your paid amount. (Please note that this is only possible if we are within 14 days before the tour starts and the tour cannot take place due to the corona virus.)

If your motorcycle rental or a self-guided motorcycle tour starts after the next 14 days, you have the possibility of

1. Rebooking free of charge with preservation of payments already made. You can rebook to any tour, in our tour calendar you will find the entire offer until the end of 2021. There are no rebooking fees and the payments you have already made will remain valid indefinitely.  

2. Cancellation of the rental / self-guided tour and reimbursement of the paid amount less the cancellation costs incurred in accordance with our terms and conditions. However, you do not have to pay the cancellation costs or we will not keep them, we will instead issue you with a voucher for the amount that you can redeem at Hispania Tours until the end of 2021.

For all types of rebooking, we ask you to send us an Email so that we can offset a corresponding adjustment of the tour dates and contents or the amounts paid in. We also ask for written correspondence via email and no online bookings for motorcycle rentals, so that the allocation of motorcycles and credits can run smoothly.

We hope to return to normal soon and look forward to a motorcycle adventure with you. In the meantime we wish you all the best.

Johannes and the team of Hispania Tours

Exclusive motorcycletours in Spain, Portugal, Morocco and The Alps since 2003. © Hispania Motorcycletours S.L.